Ask My Commerce is the only personalized sales assistant with a dual-layer Reflection Engine: the AI evaluates itself after every conversation, and your merchant dashboard lets you add the human layer on top.
Most AI sales assistants are black boxes. You deploy them and have no idea what they're saying or why. Ask My Commerce is built around the opposite philosophy: the AI reflects on itself, and so do you — and both make it smarter.
Automatic reflection (AI as judge): after every conversation, the AI evaluates its own responses, checking for accuracy, completeness and tone, and flags answers that need improvement. No human required for baseline quality control.
Manual reflection (you as judge): through your merchant dashboard, you read conversations, rate responses, and add written corrections. Your feedback overrides and refines what the AI flagged automatically, giving you the final word on what a great answer looks like.
Together, these two layers form the Reflection Engine: a continuous improvement loop that runs 24/7 without you having to babysit it, but that always keeps you in control.
Watch how the Reflection Engine turns a merchant correction into a permanently smarter personalized sales assistant.
Your assistant is only as good as what it knows. That is why we built a dedicated knowledge base you control completely. Upload any document and it becomes part of how your assistant thinks and answers.
Whether it is a product spec sheet, an internal FAQ, a supplier manual or a pricing guide, everything you upload is indexed and available for the assistant to reference in real time. No hallucinations. No guessing. Just answers grounded in your actual content.
The AI already reflects on every conversation automatically. Your dashboard is where you add the human layer — overriding, correcting, and teaching it what great really looks like.
Every chat fully logged. Filter by date, sentiment, or product. Nothing is hidden.
Thumbs up or down on any AI answer. Your ratings build a picture of what's working.
Add corrections and context to any response. The AI reads them and adjusts its answers.
PDFs, specs, FAQs, manuals — uploaded files become RAG grounding material for every AI answer.
Real-time detection of frustration, confusion, and satisfaction across all conversations.
A full suite of commerce-specific AI capabilities, built on a foundation that actually learns.
Shoppers describe what they need in plain language. The AI filters, recommends, and explains products conversationally.
Shoppers can add products to their cart directly inside the conversation without leaving the chat.
Side-by-side conversational comparison of selected items, surfacing the differences that matter to the shopper.
When the AI can't resolve an issue, the conversation escalates seamlessly to a live customer service rep.
For B2B merchants, products flow into a formal quote workflow built for procurement buyers.
Every AI interaction tracked — engagement, intent signals, and conversion attribution in your analytics stack.
Context-aware complementary and upgrade suggestions triggered naturally within the conversation flow.
Deep insights into questions asked, AI response performance, topic trends, and full activity reporting.
Post-purchase self-service — tracking numbers, delivery estimates, and order status answered instantly in chat.
Speak naturally instead of typing — have a full spoken conversation with your personal sales assistant, hands-free.